Terms of Service

These Terms of Service govern your use of the Grá mobile application and associated services. By creating an account or using the Service, you agree to be bound by these Terms. These Terms should be read alongside our Privacy Policy, which is incorporated by reference.

You must be 18 years of age or older to create an account or use the Service. By using Grá, you confirm that you meet this requirement. RSVP responses on behalf of guests under 18 must be submitted by a parent or guardian.

Host Accounts: By creating a Host account you agree to provide accurate event information, take responsibility for guest data you upload, ensure communications comply with applicable law, moderate event content, and keep login credentials secure.

Cohost Accounts: Cohosts are assigned by a host and share the same event management privileges. By accepting a cohost role, you agree to the same responsibilities as a host in relation to that event, including the handling of guest data.

Guest Accounts: As a guest you agree to use the Service only for engaging with the specific wedding event to which you are invited, and to submit only lawful and appropriate content.

Vendor Accounts: Vendors agree to the Vendor Agreement, confirming all profile information is accurate and required licences are held.

Planner Accounts: Planners acknowledge access to personal guest data and agree to use it solely for event management in compliance with GDPR.

You agree not to use the Service to:

• Upload content that is unlawful, defamatory, obscene, or violates third-party rights • Impersonate any person or entity • Upload content that infringes intellectual property rights • Attempt unauthorised access to any part of the Service • Use the Service for unauthorised commercial purposes • Transmit unsolicited communications • Upload or transmit malicious code or viruses

You retain ownership of all content you upload to Grá. You grant Grá a limited, non-exclusive, royalty-free licence to store, display, and transmit your content solely for the purpose of providing the Service.

When you upload a photo to a wedding event, you additionally grant the event host and other event participants a non-exclusive licence to view and download that photo within the Grá platform during the event and the 60-day post-event retention period.

Free Tier (Silver): Grá offers a free tier with wedding planning features including RSVP management, seating arrangements, gift registry, vendor search, and limited AI assistant access. No payment is required.

Gold Tier: Guest experience features are available as a per-event upgrade. This unlocks the full Wedding Day guest experience including Guest Buzz, photo uploads, gift registry access, schedule and directions, seating view on the day, and an increased AI assistant message allowance.

AI Message Allowances: All tiers include a token-based AI message allowance. Usage is metered and the remaining allowance is visible in the app.

AI Boost Packs: Additional AI message credit is available for purchase as boost packs. Boost packs are available to users on any tier, are non-refundable, and expire at the end of the associated event.

Payments: Processed by Stripe. We do not store payment card data.

Refunds: Offered only where the Service has not been accessed following purchase, or where a technical error prevented Service access. Requests must be submitted within 14 days to support@londubhdesign.ie.

All event data, including guest lists, seating plans, photos, and communications, is retained for 60 days after the wedding date, after which it is permanently deleted. A paid Data Retention subscription is available to extend this period; the extended retention duration and pricing are displayed in the app at the time of purchase and may be updated from time to time.

If a Data Retention subscription expires or is cancelled, the 60-day deletion window begins from the date of expiry or cancellation. We strongly recommend downloading any content you wish to keep before any applicable deletion date.

Upon deletion of a Host account, all associated event data is permanently deleted immediately. Deletion of a Guest account anonymises your personal data and severs the link between your account and any events.

Grá is provided on an 'as is and as available' basis. We will use reasonable endeavours to notify users of planned maintenance.

To the maximum extent permitted by Irish law, Grá's liability for any claim is limited to the amount paid by you in the 12 months preceding the claim. Grá is not liable for any loss of data, loss of profits, or indirect or consequential losses.

Grá is a communication and planning platform. Booking requests, enquiries, and any messages exchanged between hosts, vendors, and planners through the Service do not constitute legally binding contracts between any parties.

No contract, agreement, or enforceable obligation arises from the use of Grá's booking or enquiry features. Any arrangement between a host and a vendor or planner, including scope of work, pricing, cancellation terms, or liability, must be agreed and documented separately between those parties outside of this platform.

Lon Dubh Design is not a party to any such arrangement and accepts no liability for disputes, non-performance, cancellations, or losses arising from agreements made between users of the platform.

Grá does not verify the credentials, qualifications, licences, or insurance of vendors or planners listed on the platform. Users are responsible for conducting their own due diligence before entering into any arrangement.

These Terms are governed by the laws of Ireland. Any dispute shall be subject to the exclusive jurisdiction of the courts of Ireland.

Before initiating formal proceedings, please contact us at legal@londubhdesign.ie to seek an informal resolution.

General: support@londubhdesign.ie Privacy: privacy@londubhdesign.ie Legal: legal@londubhdesign.ie